CRM Manager

Job Title: CRM Manager
Contract Type: Permanent
Location: Hong Kong
Salary: Negotiable
Reference: JN -022020-447954
Contact Name: Tiffany Cheng
Contact Email:
Job Published: February 14, 2020 16:31

Job Description

A well-known beauty group with is currently looking for an seasoned CRM Manager to join the team. You are responsible to drive customer acquisition through implementation of the company digital platforms.

Job Responsibilities:

  • Initiate CRM strategy and implement programs for O2O channels
  • Lead communications executions and ensure they are aligned with business target
  • Gather insights from marketing campaigns and activities based on customer demographics, behaviours and segmentations
  • Utilize insights and details to identify customer engagement and communication strategies
  • Work with IT team & other partners for system enhancement across all CRM solutions

Job Requirements:

  • Degree holder in Marketing / Communication, or related disciplines
  • At least 8 years CRM experience, preferred experience in working with beauty industry with complex database
  • Strong leadership and analytical skills
  • Excellent command of spoken and written English, Cantonese and Mandarin
  • Proficiency in PC skills and Chinese word processing

If you are interested in exploring this role further, please send your resume to Tiffany Cheng at or call directly on +852 3695 5169 for a confidential discussion.


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