Job Description
Director, Social Media Channel Management
Our client is a global digital bank based in Singapore, they are searching for a strong social media channel leader with strong strategic and execution experience across multiple markets.
Key responsibilities
- Engage the business stakeholders to understand the key needs and rules of engagement with customers across the globe
- Design strategy and development roadmap for the channel
- Define and manage quality standards, measurement and reporting and governance
- Show a strong customer focused approach, driving growth in brand engagement and lead generation through social
- Track and monitor channel performance and identify areas for improvement
- Own the change management related to Social Media channel - gather and prioritise business change requests while managing planned outages and IT requests and upgrades
- Responsible for delivering 'effective governance'; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner
If you are interested in exploring this role further, please send your resume to Jason Lockwood at jlockwood@argyllscott.sg for a confidential discussion
EA Registration Number: R1550599
Argyll Scott Singapore Pte Ltd. EA Licence Number: 16S8105
