Solution Architect

Job Title: Solution Architect
Contract Type: Permanent
Location: Hong Kong
Salary: HK$60000 - HK$65000 per month
Start Date: ASAP
Reference: JN -092020-452142
Contact Name: Donal Gray
Contact Email:
Job Published: September 03, 2020 12:32

Job Description

My client is a large well-known retail company who are expanding their team and investing in technology. You will report into the program lead and work with a small team of 4 to enhance and build out new business initiatives.

Day to Day Duties

  • You will ensure that the CRM systems are properly designed and follow good architecture principles, integration and documentation.
  • Deliver new capabilities and enhancements for existing systems but also for the future systems to be built.
  • Liaise with internal teams and external vendors to align various aspects of architecture models and define tech standards, and to ensure they are region wide
  • Ensure good technical documentation, integration standards and methods are used
  • Identify areas to be improved and suggest remedies
  • Solution/Vendor Selection and Implementation
  • Solution Strategy and roadmapping


  • 10+ years experience in CRM system architecture, integration design and delivery (APAC Preference)
  • In-house and consultancy experience is a plus
  • Salesforce tech experience very helpful
  • Solid CRM system design and implementation experience
  • Strong solution architecture track record
  • End-to-end project life cycle management with local/regional/global stakeholders
  • Retail customer journey, with offline and online touch-points and customer and retail data in B2C retail business context
  • Fluent in English; Cantonese and Mandarin a plus
  • Salesforce certification a plus
  • Bachelors Degree in Tech related field

For next steps, please apply with an updated CV to dgray<at> for a confidential discussion.


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